During this time, each Tip of the Day will focus on bringing ideas to help you best manage the practice issues associated with this rapidly evolving virus outbreak and prepare your practice for the upcoming recovery.

Talk to your patients. Even in the midst of a pandemic, customer service is still important. Asking the simple question, “How was your visit today?“ can make a big difference. Listen carefully to the answer, make sure the patient was happy, and let them know that you care.