How much time does a PRC need? Cheating on PRC time is one of the top five reasons for referral marketing failure. Your professional relations coordinator (PRC) needs a minimum of 16 to 20 hours per …
Track referrals by percentage.
Track referrals by percentage. Very often we meet specialists who have experienced a decline in doctor referrals, but they don’t really understand the cause. A terrific way to approach this is to …
Just say no.
Just say no. Sometimes you want to say “no”, but you put it off. You can save a lot of time and a great deal of misery if you tell a person upfront that the answer is no. …
Take a minute to be a great leader.
Take a minute to be a great leader. Being a great leader doesn’t have to take extensive time. Your brief interactions with team members are excellent opportunities to exhibit your care, compassion and …
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Compensation is important.
Compensation is important. Staff members certainly want to be compensated fairly and keeping pace with current staff and employee wages is important; however, it is not the only thing staff members …
You need 15.
You need 15. Levin Group has demonstrated time and again that you need a minimum of 15 strategies functioning together at all times. You must also keep in mind that these strategies have to be based …
Hard work wins.
Hard work wins. Although it is popular to pretend you can have an incredible practice without hard work, those are merely words from people who want to sell you something. In his book, The Wisdom of …
Build your confidence.
Build your confidence. If you know someone who accomplished something you wished you could do but were afraid to try, use their success to give you confidence to try. If someone else did it, you can …
Please set goals.
Please set goals. People who set goals are more successful both in the dental practice and in their lives. According to many studies, only 3% of people ever set goals, and those that do report greater …
A new measurement.
A new measurement. We are now suggesting that practices measure the average longevity of their team members. This is a statistic that you want to increase each year. High staff longevity reflects …
Do you respect your referring doctors?
Do you respect your referring doctors? Many years ago, a business school professor made a very true statement: Most companies have a love-hate relationship with their customers. Although this is …
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How would you rate your character?
How would you rate your character? Character may be different for different people, but in the end, it is always about doing the right thing. Most people know what the right thing is at the right time …