Decision making tip #1… This week’s tips will provide 5 ideas to help in your decision-making. When facing a decision, the first thing to do is ask yourself why you really want to do this. Is it …
Be careful not to financially incentivize parents to write reviews.
Be careful not to financially incentivize parents to write reviews. One practice that we know was paying parents to write reviews until someone reported them to Google. They ended up having all the …
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You’re very successful, but…
You’re very successful, but…Many highly successful specialists have fallen off with their referral marketing programs because they are so busy and thereby feel confident in their success. …
The monthly referral review.
The monthly referral review. Every month you should scrutinize and analyze your referral list to determine who is referring, how much, what type of cases, level of production, and even average …
Try to complete one task at a time.
Try to complete one task at a time. The front desk is a very busy place and does require multitasking. But the more a front desk person can focus on completing one task at a time, the more efficient, …
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What can anxiety tell us?
What can anxiety tell us? Anxiety can tell us when something is wrong and needs to be addressed. Anxiety is often based on something not working well in the practice. When the problem is fixed, the …
As the owner of the practice, what are three things that you would change right away?
As the owner of the practice, what are three things that you would change right away? Asking your team members this question helps them to give their best insights and gives them permission to think …
Do you know where your referrals come from?
Do you know where your referrals come from? There are many specialty practices that do not take the time to analyze where the referrals come from. So, I’m have a broad base referring doctors and …
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Think about excellence.
Think about excellence. Strive every day to achieve excellence in your practice. Whether it involves filing insurance or placing implants, excellence should be the goal of everyone in the practice. …
You can’t win an online battle.
You can’t win an online battle. Getting into a back-and-forth with a patient online who wrote a bad review simply makes you look worse. You will come across as nasty, defensive, and …
“Be the person your dog thinks you are.”
“Be the person your dog thinks you are.” We did not invent this expression, but we love it. Your dog loves you unconditionally, but still likes getting the best of you. So does everyone else around …
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If your overhead rises…
If your overhead rises…If your overhead rises by 1% find out why. Don’t ignore it and don’t simply blame inflation even though inflation is real. Find out why your specific practice overhead has risen …
