Are you prepared? What happens if a team member decides to leave the practice? The single best way to be prepared in advance is to have documented, proven, step-by-step systems in place. These take …
If you want to fight inflation…
If you want to fight inflation…You can outsource certain services such as payroll to take pressure off the practice, decrease the need to hire additional staff, or avoid working too many extra hours. …
Where do you find great referral marketing strategies?
Where do you find great referral marketing strategies? The answer is literally everywhere. Specialists can develop all kinds of new strategies simply by paying attention to what is happening in …
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Embrace the new hire.
Embrace the new hire. When a new hire joins your practice, no matter what their experience level is, they must learn about a new culture and get used to all the office operations. If you embrace the …
Don’t trust a marketing plan without testing it.
Don’t trust a marketing plan without testing it. In the world of marketing, there is an entire science of research and testing to determine if a marketing proposal and plan will work for an individual …
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How can I help a colleague today?
How can I help a colleague today? Every day, create a “moment of magic” for a colleague by doing one extra thing for them. How can you pitch in to help, take over for, or make a difference to one of …
If you want to fight inflation…
If you want to fight inflation… Negotiate more often and ask for what you want. There’s nothing wrong with telling a supply representative that you would like to reduce your costs in one area by 10% …
Don’t ignore any of your referral sources.
Don’t ignore any of your referral sources. There’s a natural tendency to focus mostly on your top referral sources. They often become your friends and gradually get more of your attention. But you may …
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Are your strategies boring?
Are your strategies boring? We frequently meet specialists that tell us about their marketing strategies with great pride. While they should have been proud of them at one time, many of these …
If you want to fight inflation…
If you want to fight inflation…To counteract inflation, decrease overhead. Analyze what you’re buying and ask yourself if you really need it, research other products that are of equal quality but …
The economy is shifting.
The economy is shifting. When economic trends change direction, watch carefully for changes in your practice. It is typical in down economies for practices to not realize that they are slowing down. …
Show appreciation for every caller.
Show appreciation for every caller. Very often patient phone calls feel like “annoying interruptions.” But this is the wrong attitude. Guard against it. The telephone is a lifeline to the practice and …
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