Negotiate positively. There are many small negotiations that must take place with patients, and you want them to be win-win situations. Whether it involves scheduling an appointment, collecting a …
Increase revenue every year.
Increase revenue every year. Just as you would with blood pressure or cholesterol monitoring for your personal health, use your revenue to determine the health of your …
Building a referral marketing strategy plan is not based on coming up with brilliant world-class strategies.
Building a referral marketing strategy plan is not based on coming up with brilliant world-class strategies. The truth about referral marketing is that it works if the quantity of strategies …
How enjoyable is your practice?
How enjoyable is your practice? Does everyone enjoy coming to work? If not, then you should discuss how to make the practice even more enjoyable in the spirit of teamwork and continual …
Don’t distract your professional relations coordinator.
Don’t distract your professional relations coordinator. It is too easy to redirect the professional relations coordinator to other job functions when it seems convenient. The problem is that the …
Continue Reading about Don’t distract your professional relations coordinator. →
Don’t put off doing that one important thing any longer.
Don’t put off doing that one important thing any longer. Business is about speed and speed counts. Identify what has to be done as a priority and move forward on it as soon as …
Continue Reading about Don’t put off doing that one important thing any longer. →
Avoid burnout.
Avoid burnout. Implementing documented proven systems that allow for the most efficient day-to-day operations will help everyone on the team avoid burnout. …
Hire a professional relations coordinator.
Hire a professional relations coordinator. Referral marketing programs work best when you have a part-time or full-time professional relations coordinator (PRC). Like any task, it’s essential that …
Continue Reading about Hire a professional relations coordinator. →
Look for ways to do something extra for patients.
Look for ways to do something extra for patients. Never underestimate the power of little things and how much they mean to others. A follow-up phone call, a text message after an appointment, or the …
Continue Reading about Look for ways to do something extra for patients. →
Is it time to update your systems?
Is it time to update your systems? Keep in mind that the same system that allowed you to grow and be successful eventually becomes an obstacle toward future growth. If you’re not hitting your goals …
Resolve the conflict.
Resolve the conflict. The first step in resolving any conflict is to listen. Let the patient talk and don’t interrupt. That will help them to calm down. …
Remember, patients who need interest-free financing typically cannot afford the recommended treatment.
Remember, patients who need interest-free financing typically cannot afford the recommended treatment. We routinely find that patients who don’t need financing typically don’t bother with going …
