Increasing Practice Production Every Year
The doctor should contact unhappy patients. This is an unpleasant task, but if you have an angry patient, the doctor should call the patient that evening to see what can be done to turn the situation …
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Negotiate positively. There are many small negotiations that must take place with patients, and you want them to be win-win situations. Whether it involves scheduling an appointment, collecting a …
Increase revenue every year. Just as you would with blood pressure or cholesterol monitoring for your personal health, use your revenue to determine the health of your …
Building a referral marketing strategy plan is not based on coming up with brilliant world-class strategies. The truth about referral marketing is that it works if the quantity of strategies …
How enjoyable is your practice? Does everyone enjoy coming to work? If not, then you should discuss how to make the practice even more enjoyable in the spirit of teamwork and continual …
Don’t distract your professional relations coordinator. It is too easy to redirect the professional relations coordinator to other job functions when it seems convenient. The problem is that the …
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Don’t put off doing that one important thing any longer. Business is about speed and speed counts. Identify what has to be done as a priority and move forward on it as soon as …
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Avoid burnout. Implementing documented proven systems that allow for the most efficient day-to-day operations will help everyone on the team avoid burnout. …
Hire a professional relations coordinator. Referral marketing programs work best when you have a part-time or full-time professional relations coordinator (PRC). Like any task, it’s essential that …
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Look for ways to do something extra for patients. Never underestimate the power of little things and how much they mean to others. A follow-up phone call, a text message after an appointment, or the …
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Is it time to update your systems? Keep in mind that the same system that allowed you to grow and be successful eventually becomes an obstacle toward future growth. If you’re not hitting your goals …
Resolve the conflict. The first step in resolving any conflict is to listen. Let the patient talk and don’t interrupt. That will help them to calm down. …
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