Know your priorities. The best way to create alignment for everyone on the team is to know the practice’s priorities. Priorities should be discussed at least weekly amongst the doctors and team. What …
Which system is not working as well as it should?
Which system is not working as well as it should? Systems are the key to success in every pediatric dental practice. Are any of your systems in need of fine-tuning or …
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Where do you want to be in five years?
Where do you want to be in five years? Take the time to think about where you would like to see your practice in five years and make this a topic everyone discusses in the next monthly staff …
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Levin Group recommends collecting 98% of all money owed to the practice.
Levin Group recommends collecting 98% of all money owed to the practice. This can only happen with a well-designed financial system. Collect fees at the time of service or 100% of the patient’s …
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Take care of your referring doctors.
Take care of your referring doctors. If you don’t take care of your referring doctors, someone else will be happy to do it for you. …
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Audit your referring doctors monthly.
Audit your referring doctors monthly. One busy specialty practice we knew didn’t notice for six months that their top referring doctor had decreased referrals by 50%. Pay close attention so that you …
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Follow up with patients.
Follow up with patients. The treatment coordinator (or doctor) should make follow-up with parents of patients just as important as the consult itself. Practices that don’t focus enough on follow up …
Mix up your referral marketing.
Mix up your referral marketing. Be sure to include small, medium, and large strategies all functioning together in your referral marketing. This is what the best practices …
Review your annual referral marketing calendar.
Review your annual referral marketing calendar. If you haven’t set up your referral marketing calendar for the next 12 months and don’t review it regularly, you might be missing an …
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Make sure your referral marketing is relevant.
Make sure your referral marketing is relevant. Referral marketing is not always appreciated by referring doctors unless it is relevant, timely, and interesting. …
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Take time to be appreciative.
Take time to be appreciative. Think of one new way this week to thank referring doctors for their trust and confidence in your practice. …
Start a book club.
Start a book club. Have the entire team read Dale Carnegie‘s book How to Win Friends and Influence People. Read one chapter per month and discuss it for 15 minutes at your monthly …
