Increasing Practice Production Every Year
Always be prepared to thank patients. Have five dollar gift cards available in your practice to simply thank patients for different reasons. It can be a simple as thanking them for being a great …
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Don’t interrupt. Make it a rule that you can never be interrupted during case presentations. Interruptions during case presentations come across as negative and dilute some of the energy in the …
Invisible opportunities are just as powerful as the more visible ones. For example, how many new patients never refer any other family members? How many new patients no-show? These are invisible areas …
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Dental practices are changing environments focused on continual improvement. Ask yourself at the end of each day: “What new thing did I learn today?” …
Transparency is more important than ever before. Use the morning meeting to discuss any upcoming changes, modifications or alterations in the practice. This has everyone feeling included and no one …
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Don’t create new policies simply because one or two patients didn’t comply with office policies. Don’t punish 99% for the bad behavior of 1%. …
If a patient receives a check from the insurance company they are obligated to pay the practice. Make sure to track any checks that are accidentally sent to the patient by their insurance company and …
Make sure you bring your highest energy when presenting cases to patients. A simple formula states that having high energy and enthusiasm makes people like you, trust you, and want buy from …
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It might be time to review the practice job descriptions. Look them over and determine if your job descriptions are still relevant, motivating, and descriptive of the job as it is …
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Make things easier. Always remember that in business, whoever makes it easiest wins. Keep looking for ways to make things in your practice easier for your patients. …
Team building is about supporting coworkers in the practice. Ask yourself what you did today to help another team member succeed in his or her job. …
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Communication is one of the major keys to success. Be sure to keep your coworkers updated, informed and aware of any information that can be beneficial to them. …
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