Increasing Practice Production Every Year
Former staff members can train new staff members. A terrific way to train new team members is to ask former team members if they would step in temporarily to train new people. This can be done …
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Don’t let small problems become big. In life, people often live up to the level of their problems. If you don’t have big problems, you tend to overreact to small problems and make them bigger. Small …
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Have a “superior positive attitude.” Start every day with a “superior positive attitude.” A superior positive attitude is contagious, and when you adopt this attitude the rest of the team will be …
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Be proud of your longevity. If you have been in the practice for many years, you should be proud of that as an accomplishment. Remaining with a practice, continuing to contribute, and having a …
Call former staff members. The next time you need to fill a position you may want to contact former staff members who left for varying reasons. You’ll often find someone who is ready to come back …
Fun is everyone’s job. Don’t simply wait for doctors to create fun! Creating a fun practice can be everyone’s job and everyone should be participating. …
What is the best type of bonus? There is no one best type of bonus. Bonuses need to be designed based on the very specific areas of the practice where you want to achieve better or more. Use bonuses …
When competition rises, improve customer service. The first thing you should do if competition is increasing is to accelerate and enhance customer service. …
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Just say no. Sometimes you want to say “no”, but you put it off. You can save a lot of time and a great deal of misery if you tell a person upfront that the answer is no. …
Take a minute to be a great leader. Being a great leader doesn’t have to take extensive time. Your brief interactions with team members are excellent opportunities to exhibit your care, compassion and …
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Compensation is important. Staff members certainly want to be compensated fairly and keeping pace with current staff and employee wages is important; however, it is not the only thing staff members …
Customer service is the secret to success. Customer service is the foundation of most dental practice success. Despite the focus on clinical care, the one thing patients truly understand is how they …
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