Compensation is important. Staff members certainly want to be compensated fairly and keeping pace with current staff and employee wages is important; however, it is not the only thing staff members …
Customer service is the secret to success.
Customer service is the secret to success. Customer service is the foundation of most dental practice success. Despite the focus on clinical care, the one thing patients truly understand is how they …
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Study the data.
Study the data. In five minutes a day you can look at different data points regarding practice performance, including production, overhead, profit, and income. Each day select different areas to …
Build your confidence.
Build your confidence. If you know someone who accomplished something you wished you could do but were afraid to try, use their success to give you confidence to try. If someone else did it, you can …
Please set goals.
Please set goals. People who set goals are more successful both in the dental practice and in their lives. According to many studies, only 3% of people ever set goals, and those that do report greater …
A new measurement.
A new measurement. We are now suggesting that practices measure the average longevity of their team members. This is a statistic that you want to increase each year. High staff longevity reflects …
How many new patients do you need?
How many new patients do you need? New patients are a lifeline for all dental practices. How many new patients you need should be mathematically determined every year by building a set of goals that …
Make it a goal to save time per hour this year.
Make it a goal to save time per hour this year. Every practice should have a goal to save as much time per hour as possible through greater efficiency. This has a significant increase on the amount of …
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Is your production growing?
Is your production growing? Production is the single most important metric in any dental practice. Your number one objective is to have it grow every year. …
How do you get inspired?
How do you get inspired? Many fortune 500 CEOs write about what inspires them. It can be making a difference in the world, improving profit in their companies, or inventing new products that help …
Make the move.
Make the move. Many dentists have waited extra years before making a move that they wanted to make. Unfortunately, they lost those years and cannot recover them. If you think you have a good idea, …
Check your energy and motivation.
Check your energy and motivation. Energy may be the single most important resource for any of us. If your energy is low, your motivation will follow quickly. Having excellent energy can make up for …
