Increasing Practice Production Every Year
How to treat a new sales representative. A typical complaint by dentists is that they like their old representative better. That may be true if the new representative is not as highly trained, or …
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What else should I look for when building a new schedule? Procedural time studies and annual production goals are the essential starting points, but there are other factors to be considered. What type …
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Be compassionate with patients about the economy. If a patient expresses concern about accepting treatment because they are worried about the economy, your response should be one of compassion. Simply …
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Put air in your tires. Some days (or weeks) just feel flat. If there was a digital gauge, like the kind we have in our cars for tire pressure, it would show that the tires are losing air. In this case …
Make three improvements per month. Add an agenda item to your monthly staff meeting to identify three improvements that the practice will make in the next 30 days. By addressing improvements, the …
Speed counts. In any business speed is a factor in determining some level of success. Most practices are at 30% – 50% below their real production potential. Analyze the practice for opportunities to …
Follow up on all unaccepted case presentations. If a patient leaves the office following a case presentation without scheduling, you need to have a follow-up system. Following up is now just as …
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If you don’t fix the small problem…It is easy to put off fixing small problems. However, it's often the case that when you put off fixing small problems, you gradually begin to put off fixing medium …
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Cut that cost! See if you can find one expense that the practice really doesn’t need. Make it a game for the entire team. Whoever can reduce the cost of over $1,000 to the practice should win some …
Find a podcast. When you find a basic business and entrepreneurship podcast and listen to it regularly, you will get some good ideas for your practice. …
Always sit at eye level. Whenever you’re presenting treatment, you will be more successful if you’re sitting at eye level with a patient. This creates a sense of equality and does not leave you open …
When was the last time you rebuilt the schedule? One mistake that practices make is carrying on a schedule template that is no longer a key driver of practice performance. Keep in mind that a new …
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