Everyone deserves respect. In dental practices, every doctor, team member, patient, sales representative or person that enters the office deserves respect. You may feel like someone is annoying, …
What is your superpower?
What is your superpower? We believe that everyone has something special about them in their ability to relate to other people. Dentistry is a personal and relationship-driven business and …
Stay on top of trends in the profession.
Stay on top of trends in the profession. Successful dental practices utilize research and data to do strategic planning as well as to manage their day-to-day operations. There are many excellent …
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Don’t shut them down.
Don’t shut them down. Many practices are hiring new team members due to the staffing challenges in dentistry. When you hire new people, they often come with experience, opinions, and ideas. If you …
If you want to fight inflation…
If you want to fight inflation…Reevaluate certain decisions. Should you add that new room now? Should you move your practice now? Is this the best time to open a second practice or third or fourth? Is …
Do it now.
Do it now. Any task that takes less than three minutes should be done the moment you identify it. Otherwise, tasks are likely to pile up, be forgotten, or never get done. …
Motivate yourself and everyone around you.
Motivate yourself and everyone around you. If you come to work with energy, everyone picks up on it and it influences their own energy. We really do believe that energy is transferable and contagious …
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Interest-free financing?
Interest-free financing? As the economy becomes more challenging, some patients will need additional assistance to afford dentistry. Fortunately, interest-free financing is available and should be …
Thank every patient.
Thank every patient. At the end of every patient visit, be sure to thank the patient for being in your practice. It could be as simple as saying, ““Mrs. Jones, we are delighted to have you as a …
You can achieve just about anything!
You can achieve just about anything! In the science of positive thinking, you are taught to believe that you can achieve about anything. We have seen practices accomplish amazing results and doctors …
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If you want to have fun…
If you want to have fun…If you want to have fun in your practice, then it is as easy as making up your mind that you’re going to have fun every day. In reality, little annoyances and frustrations are …
Assign a mentor.
Assign a mentor. One of the best ways to help new team members to understand the practice and practice systems is to assign a mentor for six months. This is a person that the new hire can go to with …