Confirm patients properly. One way to help decrease no-shows and last-minute cancellations is by having a proper confirmation process within the scheduling system. We recommend that you confirm …
Watch your insurance profile carefully.
Watch your insurance profile carefully. We are facing a down economy and insurance companies have one goal: profitability. If they feel their profit is being squeezed through inflation, they might …
Continue Reading about Watch your insurance profile carefully. →
Raise your fees every year.
Raise your fees every year. In a down economy, one of the mistakes that dental practices make is not raising fees. They think of this as not alienating patients who are also facing tougher economic …
What is the purpose of purpose?
What is the purpose of purpose? If you go to work every day without a real purpose, it’s just work. However, when you have a purpose that goes beyond simply carrying out the tasks or performing …
Be a proactive leader.
Be a proactive leader. Proactive leaders don’t waste time worrying about what went wrong. Instead, they focus on the actions they will take to improve the situation. …
Share the consequences?
Share the consequences? In case presentation it is important to focus on benefits, but it’s equally important to focus on what we at Levin Group call “consequence-based” case presentation. Presenting …
Communicate 3 benefits for case presentation.
Communicate 3 benefits for case presentation. In every case presentation, patients want to understand the benefits that are important to them. Always have at least three benefits to create value in …
Continue Reading about Communicate 3 benefits for case presentation. →
How am I driving?
How am I driving? We see this question on trucks on the highway all the time with a phone number to report if they are not driving well. Have you asked yourself how you are “driving” within the …
Don’t be a victim-based leader.
Don’t be a victim-based leader. Victim-based leaders focus on blame and fault while proactive leaders focus on action. …
Be careful when signing contracts.
Be careful when signing contracts. Very often the contracts that you sign won’t allow you to terminate the agreement regardless of the reason (e.g., dissatisfaction with the product, bad service, or …
Increase Case Acceptance.
Increase Case Acceptance. A revolution is taking place in consumer purchasing psychology. People no longer want a “presentation.” They want a conversation and mastering the art of conversation (which …
Let patients know you will help them with their dental insurance.
Let patients know you will help them with their dental insurance. We are seeing an increasing number of patients who are leaving practices because of dental insurance issues. It may not be the …
Continue Reading about Let patients know you will help them with their dental insurance. →
