Increasing Practice Production Every Year
Don’t be afraid to “fire” a patient. If your gut instinct is that a patient is going to be a serious problem, result in a refund request, terribly upset the team or end up costing the practice money, …
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One of the challenges in case acceptance is the fee. There are numerous ways to approach making fee payment more convenient such as the availability of multiple financial options including patient …
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New patients are a great revenue booster. Some practices spend a lot of money on marketing to attract new patients. Others are simply fortunate to have a strong stream of referrals. Either way, the …
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If you must have a tough conversation what is the most important factor in the conversation? Oddly enough, it is not the conversation itself. It is preparation. Before you communicate with another …
What is a practical and useful definition of leadership? Textbooks with over 500 pages have been written about leadership and are so complex and deep that leaders can rarely work with the information …
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Put up a sign. Whenever you do something new in the practice put up a sign. Every practice should have a standardized area where signs are placed and changed periodically to keep patients informed …
Be relevant. People care more about their health today than ever before. The most popular articles in many magazines are the ones that focus on health. Dentistry has always focused on treatment even …
Let every patient know that you are a practice that cares deeply about patients. We live in a world of commoditization today. Your practice needs to be promoted as unique, caring and focused on …
Don’t be afraid to tell a patient what could happen if they don’t accept treatment. It is always in the best interest of the patient and practice to calmly and logically discuss the consequences of …
Have you thought about new ways to wow your patients? Giving away whitening with each veneer case for the remaining teeth or offering to pay for transportation for elderly patients who come during …
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Always present ideal treatment. It is not a mystery, despite those who would like you to think that it is, that the more times you present ideal treatment, the more large cases you will get to …
Production is the single most important factor in the success of any dental practice. Focus on new ways to increase practice production through the implementation of proven systems that also decrease …
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