Train the rookie — fast. Training new team members fast is a critical element of practice success. The best way to do this is to have documented proven business systems in place. …
Accelerate practice success.
Accelerate practice success. Practice success is based on one thing: documented proven systems. The best practices have the best systems and continually work on them. …
Check your systems.
Check your systems. When was the last time you upgraded your systems so that you were prepared for any changes that may take place in the future? …
Pitch in at least once a day.
Pitch in at least once a day. Every day you should make it a priority to help one coworker with one thing. This will help to create a positive practice environment. …
Use the right codes.
Use the right codes. Many practices have not kept up with the proper insurance codes and are losing revenue every year. …
Collect at the time of service.
Collect at the time of service. The best way to avoid overdue balances is to collect the fee or copayment at the time of the service. …
What is your BHAG?
What is your BHAG? BHAG stands for big hairy audacious goal, which is a goal that is to be achieved over the long-term. One great goal would be to increase your practice revenue every year. …
Identify all potential treatment.
Identify all potential treatment. Don’t be afraid to let patients know about elective-based treatment options. You can then work with them to schedule treatment for the short-term and long-term …
What if you’re understaffed?
What if you’re understaffed? We are getting calls weekly from practices that are understaffed and don’t know exactly what to do while trying to find the next person. The answer is to prioritize the …
Growth can be fun.
Growth can be fun. Growing a practice can be fun if you have a plan. What is your next step? …
Make a statement.
Make a statement. Practices should develop a specific message point for sharing with patients that creates a positive image of the practice and helps shape each patient’s perception. …
Take a breath.
Take a breath. There is science that proves that taking deep breaths throughout the day will relieve stress. This is a great idea even if you don’t think you have any stress. …