Be open to change. Orthodontics continues to evolve, especially on the business side. To be successful in today’s competitive environment, orthodontists will need to make improvements to their …
Know the practice’s milestones.
Know the practice’s milestones. As a team member, you should be aware of the practice’s most important accomplishments … reaching a record level of production… implementing an innovative new customer …
Don’t let negative people get you down.
Don’t let negative people get you down. If others in the office project negative feelings, try to coax them away from that negativity. It may be an uphill battle, but it’s worth the effort. Be an …
Continue Reading about Don’t let negative people get you down. →
Replace ortho management systems every 3–5 years.
Replace ortho management systems every 3–5 years. All practices change over time, and their systems should change, too. Rather than tweaking them—which will eventually lead to more …
Continue Reading about Replace ortho management systems every 3–5 years. →
Set your sights on growing production 15+% per year.
Set your sights on growing production 15+% per year. Even in the new dental economy, your practice can grow 15% or more per year—without increasing fixed expenses. By asking parents and patients for …
Continue Reading about Set your sights on growing production 15+% per year. →
In meetings, focus on ways to meet challenges.
In meetings, focus on ways to meet challenges. A well-run staff meeting can have a highly positive impact on office morale. Rather than complaining about problems, brainstorm to find solutions. This …
Continue Reading about In meetings, focus on ways to meet challenges. →
Advice for the Treatment Coordinator (TC) – Make it easy for prospective patients.
Advice for the Treatment Coordinator (TC) – Make it easy for prospective patients. Typically, the orthodontist performs an examination and utilizes radiographs to determine the treatment plan. The …
Publish content that is shareable.
Publish content that is shareable. Use social media to inform and entertain patients, not just as an excuse to talk about your practice. While a Tweet or a Facebook post can discuss important practice …
Advice for the Orthodontist – Set high expectations.
Advice for the Orthodontist – Set high expectations. Good leaders challenge their team members to reach their potential. Most people will excel when given challenges in small doses. Effective leaders …
Continue Reading about Advice for the Orthodontist – Set high expectations. →
Bring in more new patients.
Bring in more new patients. Set a goal to schedule 99% of all new patients within seven days. This can only be achieved if the appropriate scripting has been put in place. The right verbal skills …
Take inventory every six months.
Take inventory every six months. As part of your program to control overhead, pay attention to the supplies you have on hand. Many practices end up with supply closets full of materials they don’t …
Understand that small things count.
Understand that small things count. Whether it’s minimizing waiting time, offering bottled water or providing Wi-Fi, go out of your way to make patients feel welcome and comfortable at your office. …
Continue Reading about Understand that small things count. →
