Don’t ignore the numbers. Set a regular schedule every month to review key performance indicators or targets to determine practice performance. Featured Video Course: How to Build the $3 Million …
Are you still passionate about dentistry?
Are you still passionate about dentistry? It is very hard to get up each morning and be excited if you have lost your passion. Don’t let management challenges decrease the enjoyment you have in …
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Dealing with unhappy parents and patients.
Dealing with unhappy parents and patients. When you learn that a parent or patient is unhappy, the first step to resolving the situation is to find out why. Don’t prejudge the situation, just stay …
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Select relevant referral marketing strategies.
Select relevant referral marketing strategies. Many practices have referral marketing strategies that take time and cost money but are not relevant. A smaller but more relevant strategy will produce …
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Thank every referral source.
Thank every referral source. Whether you receive a patient from a referring doctor or another patient or parent, always take time to express your appreciation. …
Give parents and patients a chance to ask questions.
Give parents and patients a chance to ask questions. One of the missing links in case acceptance is giving parents and patients enough time to ask questions. They often ask their questions at the end …
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Think before enrolling in that next insurance plan.
Think before enrolling in that next insurance plan. Levin Group is not pro or con when it comes to insurance. However, we do encourage every practice to carefully analyze the short and long-term …
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Outrageous customer service.
Outrageous customer service. Don’t strive simply to provide good customer service. In today’s world it is the extreme of outrageous customer service that will build your brand, attract new patients, …
Don’t ignore referring doctors.
Don’t ignore referring doctors. A recent national survey by Levin Group found that over 36% of referrals to orthodontic practices still come from referring doctors. …
Customer service increases referrals.
Customer service increases referrals. If you have world-class customer service, you will gradually build more and more referrals and a world-class orthodontic practice. …
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Your practice has a 30% – 50% production potential increase.
Your practice has a 30% – 50% production potential increase. Do not settle for just having the practice you have today. Almost all practices have the potential to grow by 30% – 50% in just a few …
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Dentistry does not have industry standards.
Dentistry does not have industry standards. Do not pay attention to what others tell you about what your practice should be doing in terms of key numbers. Each practice is unique and can achieve …
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