Trust factor: Clarity creates trust. If you want to create elevated levels of trust, always focus on clarity. When people know what is going on trust will skyrocket. …
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Track new starts daily.
Track new starts daily. Starts are the single most important financial factor for any enduring and successful orthodontic practice. Starts should be tracked daily to determine how well the practice is …
Don’t waste years trying to figure everything out.
Don’t waste years trying to figure everything out. Most of what you would like to accomplish has been done in practices like yours before. It is always easier to learn from someone else than to figure …
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Workflow technology means efficiency.
Workflow technology means efficiency. Technology alone does not solve efficiency problems in practices. How you structure and use the technology does. …
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Identify one issue at a time.
Identify one issue at a time. Identify one issue in your practice that exists now. Then evaluate the options to take care of the issue, select the best one, and implement it. …
Ask yourself if you are contributing.
Ask yourself if you are contributing. Take 10 seconds at the end of each day and simply ask whether and what you contributed today. Don’t be afraid to be tough on yourself so that you can make …
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Are your treatment coordinator (TC) conversion rates growing or declining?
Are your treatment coordinator (TC) conversion rates growing or declining? It is just as important to know why TC conversion rates are increasing as well as decreasing. We tend to focus closely …
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How are your conversations going?
How are your conversations going? This is a question we rarely ask. If you feel that your conversations could be improved, one simple suggestion is to open a conversation with a question. When you …
What is holding your production back?
What is holding your production back? Sometimes you’re not aware that a specific behavior or activity is holding production back. If you’re not increasing production at your target goal, begin to ask …
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Your next technology.
Your next technology. You should always know the next technology that can make your practice faster, better, more efficient, or more productive. You may not need to buy it right away, but you should …
The monthly overhead analysis.
The monthly overhead analysis. Every practice should do a monthly line-item overhead review to understand where money is being spent and where money can be saved. …
Thank your ambassadors.
Thank your ambassadors. Some of your patients and families refer numerous other patients. Make sure you recognize and thank them for their trust in your practice. …
