Who’s in charge? In Levin Group’s 30-year ongoing study, we found that in top performing practices everyone seems to be in charge. People know what to do, get it done, and pivot quickly without …
If the parent or patient isn’t talking…
If the parent or patient isn’t talking… Have you ever had a new patient consult where a parent or patient just stares at you? You already know you were losing them and, most likely, losing the case. …
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Assume it will be public.
Assume it will be public. One mistake many orthodontists and team members make is forgetting that anything, and we mean anything, can be posted on social media. Whether it’s true or untrue it can be …
Take a few deep breaths.
Take a few deep breaths. The American Dental Association recently reported that the number of dentists experiencing anxiety has increased significantly. Intentionally taking deep breaths throughout …
Are you affected by the economy?
Are you affected by the economy? Statistically we will all be affected by the economy regarding inflation in areas such as gas prices. However, regardless of the economy there are always many …
Do one thing to motivate yourself today.
Do one thing to motivate yourself today. Motivation is almost as important as air, water, and food. Too many people go day after day without motivation and if you can identify one way to motivate …
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What to ask after debonding.
What to ask after debonding. “Are you completely satisfied with the results?“ Many practices are afraid to ask this question because they think it encourages patients or parents to be critical. What …
Focus on getting positive reviews.
Focus on getting positive reviews. You are going to get a really bad review at some point. It happens to everyone. However, if you have lots of positive reviews coming in consistently it will push …
Share your excitement.
Share your excitement. Every day, find something that you can be excited about. It could be a story, success of a friend, accomplishment of a child. All too often we don’t share our small sources of …
Power word of the week.
Power word of the week. Power words create energy and enthusiasm, including words like great, wonderful, terrific, and fantastic. One great idea for the team is to select a power word of the week and …
Don’t believe all the bad news.
Don’t believe all the bad news. We live in an era where we are inundated with news and most of it is bad. The advent of 24-hour news allows people to develop a negative view of what is happening in …
How is your volume?
How is your volume? Some ortho practices complain that they are simply too busy, especially at three o’clock in the afternoon. Orthodontics is what we call a volume-based business and in any …
