Increasing Practice Production Every Year
Build your team’s self-esteem every day. Simply giving compliments to team members every day helps to build their self-esteem. If you want to develop a great team and help them to be great, recognize …
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Track your social media carefully. Social media is an important part of an orthodontic referral marketing program. But like every type of marketing, it can begin to be ineffective. Track your results …
Be consistent. One leadership trait that is critically important is consistency. When you’re managing people, they find it confusing and frustrating when the leadership is inconsistent in behavior, …
What do I do when a team member needs personal time off and it’s inconvenient? Try hard to accommodate the request. Leaders today must work to find the right balance and compromise to keep the team …
Are you delegating enough? Take time to review your tasks and determine if someone else could do them effectively and efficiently. This will free you to focus on higher-level activities. …
Don’t use age as an excuse. Regardless of your age, you can continue to grow and improve and inspire people around you. …
If you want to be a great leader, start to treat the team as customers. This is a new concept of recognizing that people are much more motivated when they are treated well. …
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The best way to get rid of a bad review. The best way to get rid of a bad review is to have lots of good reviews. These will push the negative review down and it will barely be seen if at all. …
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Just apologize. Any time a parent or patient is even the least bit dissatisfied, just apologize. This doesn't mean that you are not giving in or giving up. You are simply making the parent or patient …
Minimal acceptable standards. Every job in the practice should have 5 to 8 clear measurements that a team member is responsible for. Assuming that training and mentoring are available, team members …
Overhead is now your biggest enemy. Overhead is rising due to inflation. Every month carefully analyze expenditures and identify areas where reductions can be made. …
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Don’t forget your general dentists. In a recent national survey, it was found that over 40% of new patients to orthodontic practices come from general dentists. …
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