Teamwork is so much better. A group of people each acting on their own is far less effective than a group of people working together in total support. If your practice has any level of the “it’s not …
Start with why.
Start with why. When you want to make a transformation in the practice to improve performance, start by explaining to the team why the transformation needs to happen. If people don’t know why, they …
Gradually delegate everything possible.
Gradually delegate everything possible. The best way to approach this is to read your state board regulations on what orthodontics staff members are legally allowed to do and then create a plan to …
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Add value.
Add value. Orthodontic practices will need to continue to add value to compete effectively with different orthodontic delivery models. One of the benefits that can be provided to patients is to offer …
Hire your own personal assistant for free.
Hire your own personal assistant for free. Take time to read about all the different things that can be done for you by the voice activated assistant on your phone. Voice activated assistants have …
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Are you having fun?
Are you having fun? There’s a wonderful story about a business school professor who was co-authoring a book. He was very frustrated at one point in the process and the other professor said to him: “If …
What does a dental team member really want?
What does a dental team member really want? People are motivated in different ways including money, professionalism, working four days a week, and the enjoyment of patients coming through the office. …
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How do I select referral marketing strategies?
How do I select referral marketing strategies? You should be able to select from hundreds of referral marketing strategies by organizing them into categories. Categories can include education, …
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Show patients that you’re interested.
Show patients that you’re interested. People of all ages like other people who show an interest in them. Ask a few questions, share a few things about yourself, and get to know each patient better …
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Keep your team for life.
Keep your team for life. In my research for a new book about long-term teams, one of the most important findings that increased team longevity was the existence of an environment of caring and …
Get prepared.
Get prepared. Every practice will occasionally have to hire a new team member. You can prepare in advance by periodically updating the job advertisement, deciding where you will advertise, and …
Be proactive.
Be proactive. The economy is declining and will most likely decline further. This does not have to be all gloom and doom if you’re taking the right steps now to protect production, profit, and income. …
