How many referrals do you need? The number of referrals does not determine the number of starts. Keep in mind that there are referrals that either never call your office or never make an appointment. …
If you want to be a great leader…
If you want to be a great leader…Start by figuring out your vision. Answer this question: “Where do you want to be in five years?” This is a wonderful opportunity to think through where you’re going …
Be careful about patient financing.
Be careful about patient financing. There are many new types of patient financing becoming available. Keep in mind that you must make sure that there is recourse for your practice if the patient does …
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What motivates you?
What motivates you? Each doctor and team member should try to identify the number one motivational factor that drives them forward. As a fun exercise, you could post everyone’s name and number one …
It’s all small stuff.
It’s all small stuff. If you really think about the things that irritate you in the practice, they aren’t very important at all. Someone didn’t complete a task. Someone else said something you didn’t …
Point out technology.
Point out technology. Parents and adult patients love technology because they believe that newer technology means higher quality. Any time you add new tech to the practice be sure to point it out …
Raise your fees every year.
Raise your fees every year. In a down economy, one of the mistakes that dental practices make is not raising fees. They think of this as not alienating patients who are also facing tougher economic …
What is the purpose of purpose?
What is the purpose of purpose? If you go to work every day without a real purpose, it’s just work. However, when you have a purpose that goes beyond simply carrying out the tasks or performing …
Be a proactive leader.
Be a proactive leader. Proactive leaders don’t waste time worrying about what went wrong. Instead, they focus on the actions they will take to improve the situation. …
Basics work.
Basics work. Be careful when chasing the newest gimmick for an orthodontic practice. Top orthodontic practices have the basics in place and remain at the top levels of performance. The basics are …
Can you measure fun?
Can you measure fun? Probably not, but you do have a good sense of whether the practice is fun or not. Just stop everything you’re doing occasionally during the day and simply ask yourself if the day …
How am I driving?
How am I driving? We see this question on trucks on the highway all the time with a phone number to report if they are not driving well. Have you asked yourself how you are “driving” within the …
