Raise your fees every year. In a down economy, one of the mistakes that dental practices make is not raising fees. They think of this as not alienating patients who are also facing tougher economic …
What is the purpose of purpose?
What is the purpose of purpose? If you go to work every day without a real purpose, it’s just work. However, when you have a purpose that goes beyond simply carrying out the tasks or performing …
Be a proactive leader.
Be a proactive leader. Proactive leaders don’t waste time worrying about what went wrong. Instead, they focus on the actions they will take to improve the situation. …
Basics work.
Basics work. Be careful when chasing the newest gimmick for an orthodontic practice. Top orthodontic practices have the basics in place and remain at the top levels of performance. The basics are …
Can you measure fun?
Can you measure fun? Probably not, but you do have a good sense of whether the practice is fun or not. Just stop everything you’re doing occasionally during the day and simply ask yourself if the day …
How am I driving?
How am I driving? We see this question on trucks on the highway all the time with a phone number to report if they are not driving well. Have you asked yourself how you are “driving” within the …
Don’t be a victim-based leader.
Don’t be a victim-based leader. Victim-based leaders focus on blame and fault while proactive leaders focus on action. …
Be careful when signing contracts.
Be careful when signing contracts. Very often the contracts that you sign won’t allow you to terminate the agreement regardless of the reason (e.g., dissatisfaction with the product, bad service, or …
Train, train, train.
Train, train, train. There was a study done many years ago that demonstrated for every dollar a business spent on training, it received three dollars in return. I’m not sure whether the dollar amount …
Why is production the most important factor in any orthodontic practice?
Why is production the most important factor in any orthodontic practice? Production helps to determine the revenue or dollars that will be collected. Production is a byproduct of efficiency, which …
Continue Reading about Why is production the most important factor in any orthodontic practice? →
Check in with parents and patients.
Check in with parents and patients. Ask every parent and patient who comes to your office how their day is. People love the opportunity to comment about their day, their life, or other personal …
Continue Reading about Check in with parents and patients. →
Be careful with your inventory.
Be careful with your inventory. We periodically see practices that buy in bulk to save money and then decide to either switch the product that they are using or find that they don’t use enough of it …