Pick one leadership skill to work on ASAP. Every leader needs to improve. What is the one leadership skill you can start working on right now? Work on it until it improves and then you can move on to …

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Motivate those around you. World-class leaders don’t only motivate certain people. They work to motivate everyone they interact with.    …

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Are you contacting your referring doctors? Orthodontists often ignore referring doctors and don’t regularly contact them. This will lead to a lower level of referrals over time. …

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If you want to have a great practice, you must have great systems. We have mentioned this many times because it is the most critical factor in practice success. Upgrade your systems at least every …

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Leadership is not the same as management. Being a great leader is not the same as being a great manager. Leaders can motivate and inspire people. Managers help them to become excellent in their …

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If you don’t have a financial plan done, get one. Practice leaders must know where they stand financially at all points in their careers. The only way to accurately assess this is by having a detailed …

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Is remote monitoring right for your practice? Levin Group is predicting that remote monitoring will become a standard in the future. We will see many different levels and variations and you must …

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Do you know how many new patients are not scheduling? Practices do not measure the number of potential new patients that do not schedule. This metric is not measured in your scheduling software. …

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If you want to increase the number of new patients, just ask. Data indicates that the practices that ask patients to refer friends and family will increase their number of new patients within 90 days. …

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Great customer service requires great scripting. One lesson to learn in life is that it is not always what you say, but how you say it. Having great scripting will take a practice from average …

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Always give a deadline. When you give a team member a task, always provide them with a deadline. Deadlines explain the importance of the activity and create accountability. …

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Know your numbers tip #5: Be sure to measure production per new patient. New patients have a 200% – 300% higher financial value to the practice in the first 12 months versus current active patients. …

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