What is radical consistency? Think of radical consistency as consistency on steroids. Radical consistency is important because we have demonstrated repeatedly that the single biggest factor in …
Do you always give an example?
Do you always give an example? When you ask someone to handle a task, delegate to others, or provide education or information, people will understand you much better when there is a real-life example …
Will the economy affect your practice?
Will the economy affect your practice? The answer is yes. Dentistry may not be the first industry that grows or declines due to the economy, but it has now been proven that we are gradually affected. …
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Does customer service really matter?
Does customer service really matter? More than you may think. Most ortho practices forget that the primary customer is not always the patient, although they deserve excellent treatment and clinical …
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What makes a goal a real goal?
What makes a goal a real goal? A goal must have three components. Otherwise, it’s not a goal, it’s just an idea. Furthermore, the goal must be written down for focus, accountability, and …
How do your coworkers really see you?
How do your coworkers really see you? We have a belief at Levin Group that everyone can be a leader. Yes, it starts at the top, but as everyone in the practice takes on leadership qualities the …
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Wow, you’re really busy!
Wow, you’re really busy! One of the side effects of the pandemic is that many practices are extremely busy. And although, busyness makes us feel successful, it can fool us into thinking we’ve reached …
Give patients your real opinion.
Give patients your real opinion. Whenever you’re presenting treatment, start by telling a patient which option for orthodontic care you think is best. This isn't being pushy; it's simply being honest, …
What is the definition of a great ortho practice?
What is the definition of a great ortho practice? A practice may currently be successful regarding production or referrals, but it’s the long-term success that makes a practice great. Be sure to focus …
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What if you sold your practice in three years?
What if you sold your practice in three years? This is a hypothetical exercise of what you would start doing to build value at a higher level if you were planning to sell your practice in three years. …
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Put your name on everything.
Put your name on everything. This is not a recommendation for anyone’s ego, but we think there’s a particularly good reason to put your name on everything. Take the time to do a walk-through of your …
How long would you like to hold?
How long would you like to hold? When you call a business, how long are you satisfied with being on hold? Most people in surveys answer that they don’t want to be on hold for more than two minutes. …
