Expenses are always increasing. Inflation. Labor costs. Supply chain issues. We hear about these issues in the news every day and it happens in every industry including orthodontic dentistry. The key …
The blog on your website.
The blog on your website. The truth is that most orthodontists don’t have blogs and if they do, they are written by an outside company. We are not pro or con having a blog, but we are con on having a …
When you receive negative, give positive.
When you receive negative, give positive. We live in a world today with a lot of controversy. Many people walk around upset or concerned about what they saw on the news, read online, or saw on social …
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Don’t be surprised that you have to repeat yourself.
Don’t be surprised that you have to repeat yourself. Part of leadership and management is repetition. First, people don’t always understand information fully the first time they hear it. Second, it is …
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Get some bids.
Get some bids. Every year you should bid out your top expenses and this is especially true now that overhead is rising. Keep in mind that the objective is not simply to find the cheapest bid and go …
Be careful not to commit fraud.
Be careful not to commit fraud. Patients sometimes make requests that may represent fraud. The patient might know it is wrong, but they may ask the practice to put a different date on an insurance …
Confusion creates paralysis.
Confusion creates paralysis. The treatment coordinator consult must be extremely clear, step-by-step, and value-based. More and more patients are becoming confused about all of the different …
Where are the bottlenecks?
Where are the bottlenecks? Bottlenecks are a business term that refers to anything that slows a system down. There are collection issues, unexpected emergencies, absent staff members, and patients who …
Overhead is rising.
Overhead is rising. It is no surprise to any practice that overhead is rising. In our 2022 Dental Economics-Levin Group Annual Practice Survey, we found that production had increased in most practices …
Have you taken a deep dive lately?
Have you taken a deep dive lately? Each year we suggest that dentists identify one area that they want to focus on to add to or improve in their practice. For some it is management systems. For others …
What exactly are you waiting for?
What exactly are you waiting for? We often hear from practices that had significant potential for growth and development years ago that they were waiting for the right time. What exactly does that …
Kill the stress.
Kill the stress. The best way to kill stress is to improve your practice systems on a consistent basis. A simple question to ask at the end of every day is “What did we improve today?” If you cannot …
