Who do you admire? If you truly admire someone, can you identify the one characteristic, trait, or behavior that you like best about this person? In many cases, this is an opportunity to begin to work …
Pause before answering.
Pause before answering. When patients ask questions, they are often questions you’ve heard hundreds of times before. Dentists and team members are human and when we know the answer, we often jump in …
Give patients options.
Give patients options. Don’t be afraid to give patients options when presenting treatment. Just be sure to let the patient know which option you think is best and why. People always want to know why, …
Are you frustrated?
Are you frustrated? If you’re experiencing any frustration in your orthodontic practice, an excellent approach to overcoming it is called the frustration exercise. A frustration exercise involves …
What is the secret to long-term orthodontic practice success?
What is the secret to long-term orthodontic practice success? Dr. Roger Levin was recently asked this question at a specialist symposium. His answer was the one word: consistency. If the right systems …
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If you want to achieve a goal, create a small sense of urgency around it.
If you want to achieve a goal, create a small sense of urgency around it. Consider accelerating the deadline a little bit. If you can, push a little harder and faster and try to get it done in a …
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What is radical consistency?
What is radical consistency? Think of radical consistency as consistency on steroids. Radical consistency is important because we have demonstrated repeatedly that the single biggest factor in …
Do you always give an example?
Do you always give an example? When you ask someone to handle a task, delegate to others, or provide education or information, people will understand you much better when there is a real-life example …
Will the economy affect your practice?
Will the economy affect your practice? The answer is yes. Dentistry may not be the first industry that grows or declines due to the economy, but it has now been proven that we are gradually affected. …
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Does customer service really matter?
Does customer service really matter? More than you may think. Most ortho practices forget that the primary customer is not always the patient, although they deserve excellent treatment and clinical …
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What makes a goal a real goal?
What makes a goal a real goal? A goal must have three components. Otherwise, it’s not a goal, it’s just an idea. Furthermore, the goal must be written down for focus, accountability, and …
How do your coworkers really see you?
How do your coworkers really see you? We have a belief at Levin Group that everyone can be a leader. Yes, it starts at the top, but as everyone in the practice takes on leadership qualities the …
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