Simplify your practice. What is one step the practice can take or eliminate to make things simpler day today? …
Focus on improvement.
Focus on improvement. At every monthly staff meeting identify at least 1 to 3 ways to improve the practice in the next 30 days. …
Text your patients.
Text your patients. Orthodontic assistants should send a follow-up text to one, two, or three patients every day to tell them that it was great to see them. This goes a long way toward advancing the …
Get involved in the schools.
Get involved in the schools. Some of the highest performing orthodontic practices have relationships with numerous schools in their area. Find out what the school needs and determine if you can …
On a scale of 1 to 10 what’s your attitude today?
On a scale of 1 to 10 what’s your attitude today? Every doctor and team member should come to the office with a minimum attitude of nine or 10! …
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Bring back the fun.
Bring back the fun. Make sure every day has a fun theme in the office. It’s great for the team and great for the patients. …
Compliment every parent and patient every time.
Compliment every parent and patient every time. People love compliments, it displays a positive attitude and a true caring for patients. …
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Where are your referrals really coming from?
Where are your referrals really coming from? Every month analyze your different referral sources, so you know where you are strong and where modifications of improvement need to be …
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Is anyone burning out?
Is anyone burning out? Find a few articles on burnout to share with the entire team and then have a discussion around how to avoid burnout in your practice. …
Which patients or parents are connected?
Which patients or parents are connected? In every orthodontic practice there are “influencers“ that touch other people in the community. Try to identify them and find ways to help them spread the word …
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Are you consistent?
Are you consistent? The number one failure of referral marketing programs is inconsistency. Take time to review your referral marketing program to determine whether it has been consistently …
The last word.
The last word. When removing braces, let patients know if they have any concerns in the future that you will be more than happy to see them. Don’t assume that retainer checks are the same as Five-Star …
