Increasing Practice Production Every Year
Your customer service needs to be outrageous. Most practices have good customer service, which is nice but not enough. If you want the real benefits of strong customer service, you must go above and …
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If you have a problem, fix it. We often tend to ignore problems, hoping they will go away on their own; however, in most cases they don’t. The best course of action is to address them quickly and …
Great office managers don’t need to be motivated. Great office managers are self-motivated. Their job is to be the motivating force for the entire team. …
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Avoid This Mistake Tip#5: Doing other people’s jobs. Every time you do someone else’s job, you’re teaching that person that they don’t have to do it. Dentists who do other team members’ jobs are not …
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Avoid This Mistake Tip#4: Gossiping. Gossip is the single most debilitating factor of team morale. …
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Avoid This Mistake Tip#3: Having your office manager do tasks from their previous position. The office manager needs to be responsible for overseeing all day-to-day operations and leading the dental …
Avoid This Mistake Tip#2: Lack of job descriptions. Every team member should have a written job description. Without it, they don’t know what they are responsible for. You should also update job …
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Avoid this Mistake Tip #1: Procrastination. One of the main reasons people procrastinate is because they don’t know what to do. The key is to find an expert to help you quickly before the …
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Are you wasting time on minor activities? We meet many new clients that have staff members who spend a great deal of time on less important activities. This means that the important activities that …
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How do you get your practice into the top 10%? Levin Group has the only 32-year ongoing study of top 10% performing practices. This study has taught us that there are certain basic principles that …
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Create a checklist for everything. Every business runs better based on a checklist. The key is to know what should go on the checklist and the Levin Group approach is to handle the highest priorities …
Just communicate! Sometimes just a simple extra bit of information can make patients feel comfortable and appreciated. …
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