Increasing Practice Production Every Year
Your numbers tell you if you’re on track. One of the most critical jobs that can be done in minutes per week by practice leaders is to review a small set of practice statistics. Knowing your key …
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If you aren’t getting enough reviews try this: Engage every parent with the following script: “Mrs. Smith, we are delighted to have your child as a patient. If you would be nice enough to consider …
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If you want to be a great leader, be diplomatic but honest. Telling people what they want to hear or that you might make a change later is not great leadership. Telling people what is really happening …
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Improve case acceptance. One quick way to improve case acceptance is to offer interest-free patient financing to every patient whether they need it or not. You never know which patients are declining …
Not thinking about retirement? Don’t allow the belief that you don’t care about retiring to dissuade you from saving money. There are too many practice leaders who aren’t thinking about retirement and …
Great leaders are positive at all times. People love positivity and resent negativity. Great leaders are inspirational simply by always being positive. …
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Never discuss politics in the office. We recently heard about a practice that lost a patient and family because they were offended by the political discussion between the doctor and assistant during …
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Be in the strongest possible position. In business, there are always surprises, so the stronger your current position, the more easily you will be able to weather any negative changes and have time to …
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Dental hygiene should be approximately 25% of practice production. If you are not tracking at least eight key statistics for dental hygiene, you don’t really know what is going on in your practice. …
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Reduce no-shows. No shows will cost the practice millions of dollars over the course of a career. You need excellent scripting to educate parents that no-shows are unacceptable. …
Decrease your overhead by 4%. This is possible for almost all practices that we meet. A 4% decrease in overhead on an $800,000 practice increases income by $32,000 per year. …
Never leave today without being ready for tomorrow. At the end of each day, the entire practice should be set up to start exactly on time the next day with no stress or tension. …
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