Order supplies on an as-needed basis. Automatic ordering of supplies can lead to inefficiency, misuse of office space and outright waste. For example, a year’s supply of gauze pads gathering dust in a …

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Every team member should know the top three benefits of every service. Staff training should include teaching everyone what services the practice offers and the top three benefits of each. This is …

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Maximize team participation in monthly meetings. Everyone on the practice team can make meaningful contributions to discussions, if encouraged. Create a receptive environment where everyone feels …

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Be willing to admit you don’t understand something. Many of us hesitate to admit we’re confused about what’s being discussed. If you’re not following the conversation, speak up. Ask for more …

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Promote patient financing. Mention outside financing, along with other payment options, to all parents faced with considerable out-of-pocket costs. Although you’ll have to absorb a processing fee, …

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Build value for early dental treatment right away. Convincing parents that your practice is right for their child means exceeding their expectations from the start. And that process begins with the …

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Increase efficiency and decrease stress with systems. The truth about successful practice management is that it really is all about efficiency. Most dental practices have high levels of stress and …

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Calculate the return on investment (ROI) for marketing activities. As with all business expenses, your marketing budget should be judged on the results it achieves. Set specific performance targets …

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Learn to work better as a team. Even the best teams can improve. To increase mutual respect, participate enthusiastically in off-site team activities like quarterly meetings, dinners, etc. Whitepaper …

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Connect with parents and patients personally. Increase parent loyalty and trust in your practice with these simple interpersonal techniques: Always greet parents and patients with a smile and …

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Meet monthly. Levin Group recommends that you have a monthly business review meeting that is different than your current staff meeting. It’s should be a time to review key performance indicators and …

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Appeal insurance reimbursements. If you believe a procedure turned down by an insurance company should be covered, file an immediate appeal. Not all appeals will lead to an approval for reimbursement, …

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