Satisfied parents will gladly give a testimonial, if you ask them. Nothing inspires greater confidence than what other parents say about a pedo practice. Watch for opportunities to ask for …
Just say it.
Sometimes you just have to say it straight. Many people find it difficult to tell someone else what they’re really thinking, and yet what they’re thinking could go a long way toward improving the …
Advice for the Hygienist – Look for ways to improve your verbal skills.
Do you make young patients feel welcome and comfortable during their appointments? Do you educate parents about appropriate need-based and elective services for their children? Are there any areas …
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Make friends.
Dale Carnegie wrote How to Win Friends and Influence People—the greatest book ever written on interpersonal relations and getting along with other people. You may have read it but we strongly …
Be adaptable – to patients, doctors and situations.
Be adaptable – to patients, doctors and situations. Every patient is different, and every pediatric dentist will probably have his or her own way of doing things. Being flexible will allow you to …
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For Practice Owners – Valuation Factor: Fees.
For Practice Owners – Valuation Factor: Fees. Parents may be pleased that your fees are relatively low, but a prospective buyer for your practice may see them as a liability. If a buyer simply raised …
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Raise your game.
Raise your game. Continual improvement only takes place when there is some level of focus. Try to find three things that you will improve in your practice in the next 30 days. They can be little …
It’s how you say it that counts.
It’s how you say it that counts. With a few simple changes, anyone can improve communication. Start by paying attention to the words you use and how you say them—they have tremendous impact on parents …
Practice Valuation Factor: Accounts Receivable.
Practice Valuation Factor: Accounts Receivable. Uncollected—perhaps uncollectible—money can undermine the value of your practice. The seller and buyer will need to negotiate who will be responsible …
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Advice for the Marketing Coordinator – Market consistently.
Advice for the Marketing Coordinator – Market consistently. To ensure the best marketing results, consistency is critical. Use strategies on an ongoing basis throughout the year. Haphazard marketing …
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Recognize when it’s time to move on.
Recognize when it’s time to move on. One of our very intelligent Tip of the Day subscribers wrote to us pointing out that there are patients that aren’t worth retaining. They are either too difficult, …
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Schedule a walk-through of your dental practice with the entire team.
Schedule a walk-through of your dental practice with the entire team. Start outside and take a look at all the physical aspects of the practice. We bet you will see things that you don’t normally …
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