Don’t make a bad day worse. There will be days when things go wrong. When stress is running high, it can be easy to point fingers or say something hurtful. Take a deep breath, remain calm and look for …
Judge new technology by its impact on patient care.
Judge new technology by its impact on patient care. Dental practices are inundated with information about new products and services—from sophisticated equipment to disposable gloves. To determine if a …
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Use scripts to ensure consistent messaging.
Use scripts to ensure consistent messaging. Whether a parent is talking with the pediatric dentist, the treatment coordinator or the scheduling coordinator, the message should remain the same. …
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For Practice Owners – Valuation Factor: Production.
For Practice Owners – Valuation Factor: Production. Pedo production growing for three years generally indicates an increase in practice valuation. However, it is important to compare your rate of …
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Principles of Practice Leadership: Facilitate group decision-making and brainstorming.
Principles of Practice Leadership: Facilitate group decision-making and brainstorming. When your pedo practice needs to respond to new challenges, come up with innovative growth strategies or review …
Create strong connections between team members.
Create strong connections between team members. Even a small group of people who work together will develop highly complex interconnections—some positive, some not. As practice leader, you can (and …
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Monitor practice financials.
Monitor practice financials. Practice leaders must regularly track overhead and production. This data will enable you to see how your practice is progressing toward its profitability goals. With …
Look for ways to achieve the practice vision.
Look for ways to achieve the practice vision. A vision forces the practice to clearly focus on objectives. It maps out a clear direction for your practice over the next three years so that the doctor …
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Appreciate parents.
Appreciate parents. Thank new parents who choose your practice for their child’s dental needs. Learn about them as individuals. These things help create stronger—and hopefully long-term—relationships. …
Training and systems go hand in hand.
Training and systems go hand in hand. When the pedo practice has documented, step-by-step systems, it is much easier for team members to learn the office’s protocols and processes. Writing down each …
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Memorize the practice’s vision.
Memorize the practice’s vision. Your practice will achieve greater success—more quickly—if everyone on the team knows what success looks like. That’s what a vision statement provides. Created and …
Provide educational materials to pediatrician practices.
Provide educational materials to pediatrician practices. Focusing on doctor education is the best way to work with pediatricians. This can include short updates, case reviews, annual pediatrician …
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