Promote patient financing. Mention outside financing, along with other payment options, to all parents faced with considerable out-of-pocket costs. Although you’ll have to absorb a processing fee, …
Build value for early dental treatment right away.
Build value for early dental treatment right away. Convincing parents that your practice is right for their child means exceeding their expectations from the start. And that process begins with the …
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Increase efficiency and decrease stress with systems.
Increase efficiency and decrease stress with systems. The truth about successful practice management is that it really is all about efficiency. Most dental practices have high levels of stress and …
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Calculate the return on investment (ROI) for marketing activities.
Calculate the return on investment (ROI) for marketing activities. As with all business expenses, your marketing budget should be judged on the results it achieves. Set specific performance targets …
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Learn to work better as a team.
Learn to work better as a team. Even the best teams can improve. To increase mutual respect, participate enthusiastically in off-site team activities like quarterly meetings, dinners, etc. Whitepaper …
Connect with parents and patients personally.
Connect with parents and patients personally. Increase parent loyalty and trust in your practice with these simple interpersonal techniques: Always greet parents and patients with a smile and …
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Meet monthly.
Meet monthly. Levin Group recommends that you have a monthly business review meeting that is different than your current staff meeting. It’s should be a time to review key performance indicators and …
Appeal insurance reimbursements.
Appeal insurance reimbursements. If you believe a procedure turned down by an insurance company should be covered, file an immediate appeal. Not all appeals will lead to an approval for reimbursement, …
Consider changing practice hours for greater convenience.
Consider changing practice hours for greater convenience. If you’ve noticed a number of parents seeking appointment times outside of current hours, or if blocks of time go unused consistently, …
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Tackle collections every day.
Tackle collections every day. Every morning you should take time to identify any parents who are coming to the practice with overdue balances. This way you’ll be ready to discuss payment options and …
Advice for the Front Desk Team – Document new parent conversations.
Advice for the Front Desk Team – Document new parent conversations. Always ask prospective parents who referred them to your practice. Make sure that patient records reflect this information. On the …
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Align the practice’s annual and daily production goals.
Align the practice’s annual and daily production goals. Daily goals should be set to achieve the annual production goal. For example, if the practice wants to produce $800,000 in 200 workdays, the …
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