Always ask this question at the end of a visit. “Mrs. Jones, is there anything else we can do for you or your child?" …
Continue Reading about Always ask this question at the end of a visit. →
Time management always wins.
Time management always wins. In review of thousands of dental practices, Levin Group has found that the practices that build mathematically designed schedules based on their unique situations, have …
Respond to all reviews.
Respond to all reviews. Whether you have received a good review or a bad one, always take the time to respond. This is the proper etiquette and right strategic approach. How Would You Like to Have …
Every task needs a checklist.
Every task needs a checklist. Make sure you update your checklist regularly. An outdated checklist is no better than no checklist at all. …
Understand your model.
Understand your model. Every year we meet practices that have the wrong model for their area. Take time to evaluate what model will allow you to reach your annual production goals. …
Follow-up on unaccepted treatment.
Follow-up on unaccepted treatment. Don’t be embarrassed to contact parents that have not accepted treatment for their children. You can answer their questions, clarify information and help them make …
Improve your cash flow.
Improve your cash flow. Most practices do not track cash flow and are sometimes surprised about how little is left in the checkbook each month. Watch your cash flow regularly and take steps to improve …
Good to great is not enough.
Good to great is not enough. The concept of “good to great” has been popularized in a book by Jim Collins in the early part of this century. But it is not enough. First you go from good to great, but …
Yes, there is competition.
Yes, there is competition. In the face of competition, you only have one choice and that is to make continual improvement in all areas of the practice. Instead of viewing this as a negative, view it …
Retrain the front desk.
Retrain the front desk. Your front desk may have work habits that have been around for years. As dentistry becomes more competitive, it is essential that the front desk be retrained to focus on …
Case presentation includes psychology.
Case presentation includes psychology. If you want to increase practice production, then you want to increase case acceptance. Presenting cases is not just a matter of using a step-by-step system. It …
Continue Reading about Case presentation includes psychology. →
Learn one new thing about every patient.
Learn one new thing about every patient. It does not matter whether it is a new patient or a current patient. Taking the time to learn something new about them personally enhances relationships and …
Continue Reading about Learn one new thing about every patient. →
