Customer service is the foundation. Before you launch a plan to increase practice production, take time to improve your customer service. …
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Don’t make new patients wait too long to schedule.
Don’t make new patients wait too long to schedule. New patients have a higher average production than current patients. The sooner you schedule them, the higher annual practice production will be. …
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Why are new patients so valuable?
Why are new patients so valuable? New patients often have a 200% to 300% higher financial value to the practice in the first 12 months versus current active patients. However, you must properly …
You can’t fix just one system.
You can’t fix just one system. The result of fixing just one system or part of a system is no different than going to a gym and only working on your biceps. You might get bigger biceps, but the …
Read the document you are signing.
Read the document you are signing. Don’t rely on anything you were told that is not clearly stated in any document that you sign. In the end, it is the document that will prevail if something goes …
Just get out of bed.
Just get out of bed. Have you ever noticed that you woke up tired until you got out of bed and got moving? One key technique to get your day going in a positive way is to wake up and just get out of …
How do I know how my team is doing?
How do I know how my team is doing? Instead of conducting annual performance reviews that are usually negative and poorly thought out, start analyzing team members in key categories and rating them 0 …
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Will workflow technology improve my practice production?
Will workflow technology improve my practice production? Absolutely, but not unless your basic operational systems are highly efficient. Too many practices simply buy new technology and raise their …
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Get more than you pay for.
Get more than you pay for. Sales representatives love having you as a customer. Ask them what else they can offer to help you improve your practice beyond the things that you buy. …
Make time for systems.
Make time for systems. Systems are the key to success in practice. If you don’t make the time to keep them up to date, practice performance will slow down. WPClever …
Make time for systems.
Make time for systems. Systems are the key to success in practice. If you don’t make the time to keep them up to date, practice performance will slow down. WPClever …
Address the rumors.
Address the rumors. If you don’t act transparently and address rumors, then the worst version of the rumor will take over. …
