Just one objective. Teams run best when there is accountability. Every team member should have one objective that they are asked to achieve during the year. This is the first step in building great …
Pick one thing to work on for your leadership profile.
5 Steps to Excellent Referral Marketing - Referral marketing will drive new patients into your practice. It requires a continual focus on implementing the correct strategies all year long. There are …
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Are you leaving money on the table?
Are you leaving money on the table? Every dollar you don’t collect or every dollar you waste on overhead affects the practice and those dollars add up. Believe it or not, most practices will lose or …
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What will you do wrong in the next 10 years?
What will you do wrong in the next 10 years? This is the wrong question because we cannot change anything from the past. The better question is: what will you do wrong in the next 10 years? You can …
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Radical consistency.
Radical consistency. One of our findings in our 31-year ongoing study of the top 10% producing practices is that they are radically consistent in regard to continual improvement. They make big changes …
Customer service needs to be discussed every single day.
Customer service needs to be discussed every single day. If you want to have great customer service, you must talk about it with the team every day. Missing one day without discussing customer service …
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Wake up and get going.
Wake up and get going. As we have all learned, nobody cares how well you slept last night. If you have a bad night, wake up and make a decision to act energized, inspire others, and have a great day. …
What technology would benefit you today?
What technology would benefit you today? With more and more technologies emerging, it can be confusing as to what to buy. However, you can’t just ignore it. Technology can help increase efficiency, …
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Be careful which expenses you take on.
Be careful which expenses you take on. Some expenses require only one payment. Others are ongoing and if they aren’t properly analyzed and understood, you may inadvertently be overpaying. EXCLUSIVE …
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What is going on with production?
What is going on with production? Today, production seems to be relatively flat and continuing along those lines. Although inflation is lower, there will still be slight inflation every year. …
If you finish paying off a loan…
If you finish paying off a loan… Many people start to increase their spending as soon as a loan is paid off. The smarter move would be to continue writing the check and deposit it into your own …
Smile a lot.
Smile a lot. It may sound funny, but dental practices can be so busy and chaotic that everyone forgets to smile. Make it a goal for everyone to smile a lot every day. Parents and patients will love …
