Who is responsible? Every job in the office should have someone who is responsible. When no one is responsible, everyone thinks it is always somebody else’s job and nothing gets done. …
Managing yourself.
Managing yourself. Before we work to manage others, we should work on managing ourselves. Starting with humility and identifying what you think you can do better is a wonderful beginning. …
If you want to increase case, acceptance…Be as likable as possible.
If you want to increase case, acceptance…Be as likable as possible. Being likable means having a conversation with parents, getting to know them better on a personal level, showing gratitude and …
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Increasing production can be about the little tweaks.
Increasing production can be about the little tweaks. Sometimes something as simple as changing one insurance code can increase practice production by 1%. If you do enough little tweaks, you will have …
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Practice success is actually simple.
Practice success is actually simple. After 30 years, Levin Group can categorically tell you that practice success is about having excellent systems. This simple formula virtually guarantees long-term …
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Do parents see your confidence?
Do parents see your confidence? Confident people do better in life. People believe you more and are willing to listen to what you recommend. …
How tired are you?
How tired are you? Did you know that your level of fatigue at the end of the day is directly proportional to the quality of your scheduling? Consistent fatigue is not natural, and you may want to …
Production as a ratio of overhead.
Production as a ratio of overhead. There are practices that have excellent production, but very high overhead. The reverse is also true. In order to maximize practice profitability, the right …
Does each staff member have key data points?
Does each staff member have key data points? Every team member should have one to three measurements that they are responsible for. If you can’t measure it, you can’t improve it. …
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End every call with…
End every call with… At the end of every phone call, the team member should ask, “Is there anything else I can do for you?” In most cases there is nothing else to be done, but it comes across to the …
Complacency is the enemy of growth.
Complacency is the enemy of growth. Don’t let complacency creep into your practice. It is rarely noticed early on because it occurs slowly; however, not making positive changes often results in …
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Cut one expense.
Cut one expense. To start addressing overhead control, simply find one expense that you can reduce by any amount. Take the first step and then go from there. …
