If you want to increase trust…Trust is built on many different parameters, but one of the most important is transparency. It is far better not to be afraid to share information and insights about the …
What do you need to focus on today?
What do you need to focus on today? Sometimes it makes sense and it’s easier just to pick one thing that needs to be addressed to improve the practice today... just one thing. …
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If you want to open more than one location…
If you want to open more than one location…Build your model first. Before expanding, it makes sense to know exactly what an ideal practice looks like and how it operates. How Would You Like to Have …
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Re-organize your practice.
Re-organize your practice. Sometimes it makes sense to step back and look objectively at how well your practice is organized. When you don’t take the time to look very closely at your own systems, you …
Just say yes.
Just say yes. Some days you wake up and don’t feel ready to go. You can shift this entire mindset and have a great day by simply saying, “Yes, I’m going to have a great day no matter what.” …
Collections equals cash flow.
Collections equals cash flow. It is more important than ever before to collect balances from patients. Levin Group recommends collecting 99% of all money owed to the practice annually. …
Stop the “shoplifting.”
Stop the “shoplifting.” That may sound harsh, but the truth is that in some circumstances a patient who leaves your office without paying for treatment is the same as a customer who leaves a retail …
Have several financial options.
Have several financial options. Practices today know that collections are critical. Having several financial options ranging from discounts for cash or check upfront on non-insurance cases to patient …
No more complaining, whining, or criticizing.
No more complaining, whining, or criticizing. If you want to build a great culture, be happier, and retain team members longer, you should eliminate complaining, whining, or criticizing from your …
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Business has competition.
Business has competition. Don’t be surprised by the increase in competition in dentistry. We have had many years without having to face the challenges of competition, but these challenges are now a …
One extra patient.
One extra patient. If you want to increase production, just try adding one extra patient per day. Most schedules are 30% minimum below their real capacity so you can make this happen even before you …
Measure case acceptance.
Measure case acceptance. Keep a tally of unaccepted cases on the total production that they equal. This will fire you up to improve case acceptance and follow-up systems. …
