A quick case acceptance story…We recently had a client who told us about a case presentation where he laid out an expensive and appropriate treatment option for a parent. He went over all the options …
But I didn’t understand…
But I didn’t understand…If you find that patients are missing appointments, confused about payments, or aren’t sure about recommended treatment, you need to upgrade your scripting. Taking the time to …
Set your watch three minutes fast.
Set your watch three minutes fast. One of the greatest time management techniques is to set your watch three minutes fast and start to live as if that were the real time. You will be amazed at how …
Get everyone excited.
Get everyone excited. Adding anything new to the practice, such as launching a new service, should include getting everyone educated and excited. When the entire team gets behind a new concept, it …
Implementing a new service.
Implementing a new service. If you’re going to implement a new service in the practice, you should design a marketing communications program around that service. You can add information about the new …
Scripting is not robotic.
Scripting is not robotic. We hear all the time that dental teams resist scripting because they don’t want to feel like robots. Nothing could be further from the truth. Scripting is an excellent …
Get back to production.
Get back to production. Do not lose sight of the single most important objective: increasing your practice production every year. If you find you are not growing, you must take steps and add new …
If you want to improve case acceptance…
If you want to improve case acceptance…Stop focusing on whether a parent will accept treatment. Focus on helping people, demonstrating caring, and being a friend to the patient. When parents see this …
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Find one expense today that you don’t really need.
Find one expense today that you don’t really need. Every practice gradually accumulates expenses that aren’t necessary. What is one expense you can identify today that you can eliminate because you …
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Study human relationships.
Study human relationships. Getting along with other people may be one of the most powerful ways to improve the quality of your life. Learning to relate to coworkers, understanding different behaviors, …
Redo your time studies.
Redo your time studies. It may be time to redo your time studies and determine the amount of time actually needed for certain procedures. Then retrofit that into the scheduling system and you will …
Six-month message.
Six-month message. Every six months the practice should identify an interesting message to share with patients that brands the practice as leading-edge and modern. The message could be about a …
