Scheduling is the key system for the practice. If you do not have the right schedule using mathematical analysis, then all other systems will be less effective. …
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Reinforce the benefits.
Reinforce the benefits. Every time you see parents and patients, reinforce the benefits of their visit. Outline three benefits of each type of service that can be reviewed briefly in a conversational …
If you’re not growing, you’re declining.
If you’re not growing, you’re declining. This is one of the most important business principles. If you’re not growing on a regular basis, then it is more likely that you are declining. EXCLUSIVE 20% …
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Keep politics out of the office.
Keep politics out of the office. Our political situation is so intense, and it takes very little to set someone off and create a conflict. You’ll be far better off keeping politics out of a …
A long-term team is great but…
A long-term team is great but...There are many pros to having a long-term team, but there are a few cons as well. One con is that long-term team members that do their jobs extremely well can sometimes …
You don’t always have to win.
You don’t always have to win. In your conversations with coworkers and parents, you don’t always need to win. Even if they don’t agree with your point of view, you can simply let it go. This could …
Why do team members disagree?
Why do team members disagree? The answer is often simply that they do not have the same purpose for the conversation. Sometimes individuals are only focused on what they think they should be doing, …
Systems are the key to all practice success.
Systems are the key to all practice success. Businesses are run by their systems. The most successful practices have the best systems, and their teams are highly trained and updated …
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Welcome your new hire.
Welcome your new hire. A simple technique to advance the onboarding of a new hire into the practice culture is to have a staff lunch on their first day. The newest person is never comfortable until …
Make case presentation sound normal and routine.
Make case presentation sound normal and routine. When recommending treatment to a parent, simply make it sound like it is normal and routine. Take this approach even if the treatment is complex. …
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Practices sell time.
Practices sell time. Although practices do not charge by the hour, they are still “time dependent”. Periodically analyzing and building new schedules will maximize the benefit of the available time. …
How well is your practice really doing?
How well is your practice really doing? In order to answer this question, you must look at statistics. Important statistics always relate back to practice production. These could include production …
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