Cut that cost! See if you can find one expense that the practice really doesn’t need. Make it a game for the entire team. Whoever can reduce the cost of over $1,000 to the practice should win some …
Find a podcast.
Find a podcast. When you find a basic business and entrepreneurship podcast and listen to it regularly, you will get some good ideas for your practice. …
Always sit at eye level.
Always sit at eye level. Whenever you’re presenting treatment, you will be more successful if you give it at eye level with a parent. This creates a sense of equality and does not leave you open to …
When was the last time you rebuilt the schedule?
When was the last time you rebuilt the schedule? One mistake that practices make is carrying on a schedule template that is no longer a key driver of practice performance. Keep in mind that a new …
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Get excited.
Get excited. Every year we meet thousands of doctors and staff members who have excellent skills and are committed to excellent care. However, there are a few that we meet who just seem to have lost …
Get excited.
Get excited. Every year we meet thousands of doctors and staff members who have excellent skills and are committed to excellent care. However, there are a few that we meet who just seem to have lost …
Wow one parent or patient.
Wow one parent or patient. Tomorrow morning take a look at the schedule. Everyone in the office from team members to doctors should select one parent or patient that they are going to “wow” that day. …
Don’t sit on a good idea.
Don’t sit on a good idea. There’s an expression posted in airports and train stations: “If you see something, say something.” This is good advice within a practice as well. If you see an opportunity …
Make sure to tell your parents all about the team.
Make sure to tell your parents all about the team. When parents believe that the team is caring and compassionate, it goes a long way toward them remaining with the practice long-term and referring …
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Whose job is production, profit, and income?
Whose job is production, profit, and income? You might think we were going to say everybody’s and that would be wonderful and ideal. But the dental team has enough work to do every day to keep them …
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Are you ready?
Are you ready? For the last several years I have watched construction on a new convenience store near my office. I pass it every day and the progress has been slow. But that was just a perception. …
Continual improvement.
Continual improvement. There’s a lot of noise in the book writing world about how to improve your habits. They talk about improving one percent at a time without ever really defining that. Long before …
