Is this a problem? The first step in the problem-solving methodology taught by Harvard Business School is to ask the question: Do we have a problem? In many cases you will decide that what you're …
What impacts production?
What impacts production? Focus on key production factors that have the greatest potential impact like scheduling patients who don’t have their next appointment, having excellent value-based new …
How good was the last clinical case?
How good was the last clinical case? If you consider yourself to be excellent in clinical treatment, it does not mean that parents know that. Develop the habit of ending every patient visit by telling …
Continue Reading about How good was the last clinical case? →
If you want to fight inflation…
If you want to fight inflation… You must increase practice production. One of the main factors that hurts practice production is no-show patients. Try to determine the source of no-shows, reschedule …
How do you handle frustration?
How do you handle frustration? Some people get quiet. Others display a bad mood. Instead of going down a negative rabbit hole, why not identify the frustration and express it clearly to anyone else …
The magic of the number 3.
The magic of the number 3. When analyzing your practice, a simple and powerful approach is to focus on the number 3. For example, what are your 3 top concerns facing the practice? Your top three …
If you want to fight inflation…
If you want to fight inflation…Increase your practice volume. We routinely find that most practices are able to save time, which can be identified through procedural time studies. Go back and …
The biggest challenge.
The biggest challenge. In a recent national survey, Levin Group found that the number one challenge identified by dentists was staffing. In the face of staffing challenges practices will be hiring new …
Are you feeling overwhelmed?
Are you feeling overwhelmed? If you’re feeling overwhelmed, there is something you can do: simply get started doing the work. Just pick one thing and get going and this will lead to the next thing and …
The world of work is changing.
The world of work is changing. Here is a fun and enjoyable challenge. Help your practice to become a truly fun place to work where everyone appreciates each other and treats colleagues as friends as …
What keeps you awake at night?
What keeps you awake at night? If you have concerns, try identifying all of them on a list. Then go back and identify the top three and put them in priority order regarding impact or potential impact …
Add to your customer service.
Add to your customer service. If you want to have true 5-star customer service, add between four and six key elements that the parents will notice. …
