Increasing Practice Production Every Year
“But, I don’t understand my insurance.” We hear this from many patients on a regular basis. Unfortunately, the first reaction by some dental staff members is that the patient is being a pain, wasting …
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Are your systems integrated? It is not enough to simply have one good system. For example, we see specialty practices that have excellent marketing, but inferior new parent phone calls, consults, or …
Don’t be surprised that you have to repeat yourself. Part of leadership and management is repetition. First, people don’t always understand information fully the first time they hear it. Second, it is …
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Get some bids. Every year you should bid out your top expenses and this is especially true now that overhead is rising. Keep in mind that the objective is not simply to find the cheapest bid and go …
Be careful not to commit fraud. Patients sometimes make requests that may represent fraud. The patient might know it is wrong, but they may ask the practice to put a different date on an insurance …
Read a biography. One of the best ways to get re-motivated and energized and bring back perspective is to read the biography of someone you respect. We always find out that even these world-class …
Where are the bottlenecks? Bottlenecks are a business term that refers to anything that slows a system down. There are collection issues, unexpected emergencies, absent staff members, and patients who …
Overhead is rising. It is no surprise to any practice that overhead is rising. In our 2022 Dental Economics-Levin Group Annual Practice Survey, we found that production had increased in most practices …
Have you taken a deep dive lately? Each year we suggest that dentists identify one area that they want to focus on to add to or improve in their practice. For some it is management systems. For others …
What exactly are you waiting for? We often hear from practices that had significant potential for growth and development years ago that they were waiting for the right time. What exactly does that …
Be a little paranoid. In recent research it was noted that many of the top Fortune 500 CEOs have a healthy level of paranoia even during good times. During good times planning, strategy and future …
Don’t underestimate all little things. This may sound simplistic and outdated to some of our subscribers, but simplistic and outdated can sometimes be good and we need to be reminded. Take note of …
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