3 minutes. That’s how long it takes to call the referring doctor’s cell phone to say hello and thank them for a referral or leave a short thank you message. …
Do you know your numbers?
Do you know your numbers? Every specialty practice has approximately 18 key performance indicators they need to track and study regularly. It doesn’t take long and provides powerful information about …
DE/LG Survey Results
As part of your commitment to continual learning, stay up to speed with the latest trends and data about our profession. Read some of the latest in the Dental Economics / Levin Group Annual …
Be sure referring doctors are aware of all your different services.
Be sure referring doctors are aware of all your different services. Many specialty practices have services that referring practices don’t take advantage of and part of this is either a lack of …
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Maintain humility.
Maintain humility. The number one character trait of a leader is humility. Humility keeps you open to learning, entertaining new ideas, and coming up with creative new ways to be an excellent …
Ask the right questions.
Ask the right questions. Do you analyze your referrals on a monthly basis to determine any change in referral patterns or trends? …
Technology cannot replace human relations.
Technology cannot replace human relations. Technology is fantastic at making practices better, more efficient, or faster. But it’s important not to rely on technology in place of human relations. …
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Subscribe to podcasts and blogs.
Subscribe to podcasts and blogs that can help you improve practice performance and increase production. There are many excellent resources for dental education and practice improvement. Here’s a …
Remove obstacles.
Remove obstacles. Is there a way to complete a task faster or more efficiently? Can you support another team member in whatever they are doing so they can more easily finish their task? These are the …
Pay someone a compliment.
Pay someone a compliment. Every team member can help to raise enthusiasm and positive attitude by complimenting other team members. Make it a goal to give one compliment every team member every day. …
Communicate clearly.
Communicate clearly. Make sure when you’re communicating with patients or parents that your message is clear. The best way to do this is to start off by stating the purpose of the conversation …
When it’s time to make a decision for the practice just make it.
When it’s time to make a decision for the practice just make it. Far too many decisions get put off and postponed and end up hurting the practice. Not making a decision is actually a …
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