Be willing to admit you don’t understand something. Many of us hesitate to admit we’re confused about what’s being discussed. If you’re not following the conversation, speak up. Ask for more …

Continue Reading about Be willing to admit you don’t understand something. →

Referral Marketing Strategy Tip: Build relationships. We were recently asked by a client why referral marketing can work so well for some practices and not so well for others. The answer is simple. …

Continue Reading about Referral Marketing Strategy Tip: Build relationships. →

Make a great first impression on patients. When new patients present to your office, they’ll judge your practice on the basis of the “feel” they get rather than on clinical factors. Whatever your role …

Continue Reading about Make a great first impression on patients. →

Increase efficiency and decrease stress with systems. The truth about successful practice management is that it really is all about efficiency. Most dental practices have high levels of stress and …

Continue Reading about Increase efficiency and decrease stress with systems. →

Referral Marketing Strategy Tip: Get out of the office. If your marketing coordinator (MC) isn’t making regular deliveries to referring offices, then you’re practice isn’t really in the game. …

Continue Reading about Referral Marketing Strategy Tip: Get out of the office. →

Learn to work better as a team. Even the best teams can improve. To increase mutual respect, participate enthusiastically in off-site team activities like quarterly meetings, dinners, etc. Whitepaper …

Continue Reading about Learn to work better as a team. →

Referral Marketing Strategy Tip: Old with old, in with the new. Printing your practice information on toothbrushes and refrigerator magnets is fine but there are newer, better ideas. We have seen …

Continue Reading about Referral Marketing Strategy Tip: Old with old, in with the new. →

Meet monthly. Levin Group recommends that you have a monthly business review meeting that is different than your current staff meeting. It’s should be a time to review key performance indicators and …

Continue Reading about Meet monthly. →

Appeal insurance reimbursements. If you believe a procedure turned down by an insurance company should be covered, file an immediate appeal. Not all appeals will lead to an approval for reimbursement, …

Continue Reading about Appeal insurance reimbursements. →

Referral Marketing Strategy Tip: Have fun. Is your practice fun? There is a difference between fun and silly. Practices with lots of kids can be silly and that works. However practices with lots of …

Continue Reading about Referral Marketing Strategy Tip: Have fun. →

Tackle collections every day. Every morning you should take time to identify any patients who are coming to the practice with overdue balances. This way you’ll be ready to discuss payment options and …

Continue Reading about Tackle collections every day. →

Referral Marketing Strategy Tip: Get back in touch. Who are the five referring doctors you have talked to least in the last six months? Set a goal of contacting them this week. Phone calls are best, …

Continue Reading about Referral Marketing Strategy Tip: Get back in touch. →