Increasing Practice Production Every Year
By admin
Brainstorm as a team for patient satisfaction ideas. At a staff meeting, talk about the importance of patient satisfaction and ask team members to come to the next monthly meeting with 10 written …
Continue Reading about Brainstorm as a team for patient satisfaction ideas. →
By admin
Advice for the Surgical Specialist – Provide a professional development plan for each team member. Create a multi-year CE plan for each team member, based on the individual’s current skills and goals, …
By admin
Advice for the Practice Owner – Appoint more than one staff member to handle finances. Reduce the opportunity for a team member to falsify accounts by having more than one person working on practice …
By admin
Advice for the Front Desk Team – Make the first phone call count. When a new patient calls, quickly make them feel like they’ll be in good hands at your practice. With excellent scripting, you can not …
Continue Reading about Advice for the Front Desk Team – Make the first phone call count. →
By admin
Create synergy between your website, blogs, email and social media accounts. The real power of the internet lies in its connectivity. Whatever you put online should have easy connectors to other …
By admin
Advice to the Surgical Assistant – Give encouragement to patients. If patients are undergoing a lengthy or uncomfortable procedure, compliment them a few times during the appointment. They’ll …
Continue Reading about Advice to the Surgical Assistant – Give encouragement to patients. →
By admin
Review quarterly performance. How close is the practice to reaching its goals for referrals, production, collections, etc., for this quarter? Which systems need improvement to hit established targets …
By admin
Advice for the Surgical Specialist – Follow up personally with patients after treatment. Show patients how much you care about them. The evening after treatment, call them at home to ask how they’re …
By admin
File insurance claims daily. Filing and keeping track of insurance is critical for optimal cash flow. It’s easy to postpone filing insurance claims, but this can lead to financial problems if allowed …
By admin
When a patient says “No” to implants today, it may mean “Yes” later on. Many patients who don’t accept implants immediately may eventually do so. Your task is to make sure they come back to your …
Continue Reading about When a patient says “No” to implants today, it may mean “Yes” later on. →
By admin
Set the bar high for customer service. Your customer service is being judged not only against other dental and medical practices but also retail stores, restaurants, hotels and other places patients …
Continue Reading about Set the bar high for customer service. →
By admin
Training should include scripting based on step-by-step documentation. When a practice has documented, step-by-step systems and a team that’s trained on those systems with scripting, doctors can focus …
Continue Reading about Training should include scripting based on step-by-step documentation. →
Get Free Advice to Grow Your Practice - Join over 25,000 dental professionals and receive Levin Group's Production Tip of the Day.
Sign up and select your specialty today to receive brief, actionable advice in your inbox every morning.