The art of delegation. Make a list of all of the activities you do in the office each week. Then identify at least five activities you can delegate to the staff to increase your professional …
Training the team is a good investment.
Training the team is a good investment. We don’t know where it came from, but we have read many times that for every dollar spent on training, the practice will receive three dollars in return. …
Continue Reading about Training the team is a good investment. →
Getting angry won’t help.
Getting angry won’t help. When something annoying happens, you have two choices. You can get angry, ruin your day, and perform poorly, or you can simply look at it as a challenge that will be fun to …
Schedule your contacts.
Schedule your contacts. Schedule your contacts with referring doctors so you don’t go too long without speaking to, texting, or communicating with each referral source. …
Do the unexpected.
Do the unexpected. When it comes to referral marketing, surprises can be very powerful. Doing unexpected things for referring doctors gains a lot of positive attention. Free Resource - The Best 22 …
Excellence still counts.
Excellence still counts. The best practices focus on excellence. Excellence is about doing your best for every patient, every day, and every time. How Would You Like to Have Excellent Customer …
Start your day with something positive.
Start your day with something positive. In this case, we mean saying something positive to colleagues and coworkers. A positive person can lift up everyone else in the practice. …
Continue Reading about Start your day with something positive. →
Organize the work.
Organize the work. We still find that many team members have not been guided as to how to properly organize their work. When work is organized with systems and checklists, the results are bound to be …
Look for innovative new strategies.
Look for innovative new strategies. Some specialty practices have excellent referral marketing, but it gradually becomes boring. You must always be intentional about invigorating your program with new …
Continue Reading about Look for innovative new strategies. →
There are no excuses.
There are no excuses. When it comes to referral marketing, making excuses for problems that occur merely leads to setbacks in referrals with that referral source. Don’t make excuses. Referrals are …
You need an insurance system.
You need an insurance system. Reimbursements from dental insurance can vary in results for the practice by as much as 25% depending on how you run your insurance system. There are many factors, but if …
Capture the new patient with systems and scripting.
Capture the new patient with systems and scripting. Up to 16 percent of potential new patients in many practices never schedule an appointment. The key is in the scripting and language used to build …
Continue Reading about Capture the new patient with systems and scripting. →
