Maybe you don’t want to know. We recently spoke to a dentist who, when asked about his practice statistics, jokingly responded, “I’m not sure I really want to know.” His attitude is not rare. There …
Dealing with a difficult patient.
Dealing with a difficult patient. The criterion of a great patient is that they show up and pay their bill. However, sometimes patients can be difficult. The best thing to do is simply listen and do …
Is everyone moving in the same direction?
Is everyone moving in the same direction? Sometimes teams find it hard to agree and get along because they have different opinions of what, when, and how something should be done. Make sure everyone …
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How to run a meeting Tip # 4: Listen carefully.
How to run a meeting Tip # 4: Listen carefully. Listening to others will allow you to get better information, perspectives, and ideas that will help to contribute to decisions that are made in the …
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How to run a meeting Tip #3: Don’t interrupt others.
How to run a meeting Tip #3: Don’t interrupt others. People who are more vocal can hijack the meeting by speaking out of turn, interrupting, or even making silly jokes. This will cause the less vocal …
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How to run a meeting Tip #2: Always have an agenda.
How to run a meeting Tip #2: Always have an agenda. Meetings without agendas are generally a waste of time. They wander, invite extraneous conversation, and don’t focus on the main purpose of a …
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How to run a meeting Tip #1: Start the meeting on time.
How to run a meeting Tip #1: Start the meeting on time. Meetings that start late send a strong message that the meeting is unimportant. …
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Secondary statistics count.
Secondary statistics count. Don’t just measure production. Measure production-related statistics such as production per day, production per hour, and production per patient. …
Don’t cheat on professional relations coordinator (PRC) time.
Don’t cheat on professional relations coordinator (PRC) time. One of the biggest reasons for referral marketing failure is when your PRC is not given sufficient time to do their job. The PRC needs a …
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Score your marketing leadership.
Score your marketing leadership. Specialists are seen as experts and leaders by their referring doctors. Score your leadership in regard to referral marketing from 0 to 10. If you score below an …
Never waste today.
Never waste today. This is a simple philosophy that can change your mindset. You only get today once so you should make it the best possible day and do this every day of your life. EXCLUSIVE 20% …
Dealing with a difficult team member.
Master the 10 Key Principles of Referral Marketing. There are 10 simple, yet incredibly powerful principles that drive referral marketing success in the surgical practice. Organize your referral …
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