Don’t forget – write it down. Every day, we all have lots of thoughts on things we should do. Eliminate the tasks that you’re not really going to do but write down the others. There is an old …
Goal setting is actually exciting.
Goal setting is actually exciting. Only 3% of practice leaders have written goals. Those that do typically find goal setting exciting and come much closer to reaching their true potential. …
Can staff longevity increase practice production?
Can staff longevity increase practice production? In the Levin Group ongoing study of top 10% producing practices, we found that one of the 17 principles they have in common is higher staff longevity. …
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What new thing have you learned about a referring doctor?
What new thing have you learned about a referring doctor? Every time you talk to a referring doctor you should learn at least one new thing about their practice or their life. Taking time to be …
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Be there when a referring doctor needs you.
Be there when a referring doctor needs you. If you have not had the opportunity to help a referring doctor with an issue in the last 12 months, you are probably not communicating with them frequently …
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Why can’t we do it?
Why can’t we do it? This is a powerful question that should be asked when you’re told that something can’t be done. Of course, there may be incredibly good reasons for something not being done, and …
Do whatever it takes.
Do whatever it takes. Patients come with all types of behavior. Rather than viewing a patient who doesn’t behave the way you like as difficult, simply develop an attitude that you will do whatever it …
Former staff members can train new staff members.
Former staff members can train new staff members. A terrific way to train new team members is to ask former team members if they would step in temporarily to train new people. This can be done …
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Don’t ignore problems with referring doctors.
Don’t ignore problems with referring doctors. When you have a problem with a referring doctor, do whatever you need to do to solve it unless you’re willing to lose that relationship. Your good …
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It may be time to accelerate your referral marketing.
It may be time to accelerate your referral marketing. The world is a little bit uncertain right now. Inflation, overhead, political issues, and other factors are creating a more difficult economy. The …
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Be proud of your longevity.
Be proud of your longevity. If you have been in the practice for many years, you should be proud of that as an accomplishment. Remaining with a practice, continuing to contribute, and having a …
Call former staff members.
Call former staff members. The next time you need to fill a position you may want to contact former staff members who left for varying reasons. You’ll often find someone who is ready to come back …
