Are you ready? For the last several years I have watched construction on a new convenience store near my office. I pass it every day and the progress has been slow. But that was just a perception. …
Continual improvement.
Continual improvement. There’s a lot of noise in the book writing world about how to improve your habits. They talk about improving one percent at a time without ever really defining that. Long before …
Start your CE by reading.
Start your CE by reading. The least time-consuming and inexpensive way to determine if you’re interested in pursuing certain continuing education is to read first. Start with articles on the subject, …
Referral marketing is a science.
Referral marketing is a science. The science of referral marketing can be partly understood by assigning scores to each referral marketing strategy. We recommend a 5-4-3-2-1 system where every …
Your mission and core values.
Your mission and core values. Many new hires don’t come from practices that had a mission statement or a set of core values that everyone understood and lived by. If you don’t have these, you need to …
Maximize your continuing education.
Maximize your continuing education. CE is not something to accumulate simply to meet licensure requirements. When properly planned, CE can improve practice quality, speed, and efficiency. Target every …
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Talk about consequences.
Talk about consequences. Don’t be afraid to tell a patient what happens if they do not follow through with treatment. It’s important for patients to understand the consequences (delivered with …
Don’t denigrate patients behind their backs.
Don’t denigrate patients behind their backs. Circumstances may arise that tempt you to talk about patients negatively when they’re not there. It may make you feel better, but it brings everybody down. …
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The first two numbers to look at every morning.
The first two numbers to look at every morning. As soon as you arrive at the office each morning, you should look at two numbers. Look at cash to make sure that you are healthy and have protection. …
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Office managers are for everyone.
Office managers are for everyone. Office managers can help practice to grow and develop at a much faster rate. However, they must make sure that they allocate their time with all staff members …
No more excuses.
No more excuses. Excuses are easy. So is blaming others. Always take the approach that you’re responsible for whatever happens to you and then do something about it. …
Compete with yourself.
Compete with yourself. The world’s top competitors don’t compare themselves to others. They compete against themselves so that they can continually improve. Sports science has shown that this is a far …
